TERMS OF SERVICE

OVERVIEW

Welcome to Nilehaus ("Nilehaus", "we", "us", or "our").

Nilehaus operates this website and online store, including all information, content, products, services, tools, and features available through the website (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to customers.

By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, Refund Policy, and any other policies referenced on our website.

If you do not agree with these Terms, you must not access or use our Services.

SECTION 1 - ELIGIBILITY AND ACCOUNT USE

By using our Services, you confirm that you are at least the age of majority in your country or jurisdiction of residence.

When making a purchase, you agree to provide accurate, complete, and current information, including billing, payment, shipping, and contact details.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

We reserve the right to suspend or terminate accounts containing false, inaccurate, or misleading information.

SECTION 2 - PRODUCTS

Nilehaus sells custom-designed apparel and related products.

We strive to display product images, colors, and descriptions as accurately as possible. However:

• Colors may vary depending on screen settings and devices.
• Product images are for illustration purposes.
• Actual products may differ slightly from digital mockups.
• Because products are custom printed, slight variations in color, placement, size, or appearance may occur and are not considered defects.

We reserve the right to modify or discontinue any product at any time without notice.

We may limit quantities purchased by any individual, household, or order.

SECTION 3 - ORDERS

Submitting an order constitutes an offer to purchase.

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Product availability
• Pricing errors
• Suspected fraud
• Incomplete customer information
• Violation of these Terms

For custom-made and print-on-demand products, production typically begins shortly after payment confirmation.

Because many Nilehaus products are custom made, orders may not be canceled, edited, or modified once production has started.

Customers should review all order information carefully before placing an order.

Returns and refunds are governed by our Refund Policy.

SECTION 4 - PRICING AND PAYMENT

All prices displayed on our website are shown in the applicable currency and may change without notice.

Unless otherwise stated:

• Shipping costs are calculated separately at checkout.
• Taxes, VAT, customs duties, and import charges may apply depending on customer location.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

By submitting payment information, you represent that:

• You are authorized to use the payment method provided.
• The information provided is accurate and complete.
• Your payment provider will honor the charges.

SECTION 5 - SHIPPING AND DELIVERY

Nilehaus products are made to order.

Production generally begins after an order is placed and payment has been successfully processed.

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Delivery may be affected by:

• Carrier delays
• Customs clearance
• Weather conditions
• Peak seasonal demand
• Events outside our control

Customers are responsible for providing accurate shipping information.

Nilehaus is not responsible for:

• Delays caused by shipping carriers
• Customs processing delays
• Lost deliveries resulting from incorrect address information supplied by the customer

For international orders, customers are responsible for any applicable customs duties, taxes, fees, or import charges imposed by local authorities.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Nilehaus website is owned by or licensed to Nilehaus and is protected by applicable intellectual property laws.

This includes:

• Artwork
• Designs
• Product graphics
• Logos
• Branding elements
• Slogans
• Product descriptions
• Images
• Website content

You may not copy, reproduce, distribute, modify, sell, or commercially exploit any content without prior written permission from Nilehaus.

All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, applications, or services.

Such tools are provided "as is" and "as available" without warranties or guarantees of any kind.

Your use of third-party tools is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

• Their content
• Accuracy
• Privacy practices
• Products or services offered

Accessing third-party websites is done at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nilehaus is powered by Shopify.

Any purchases made through this website are made directly between you and Nilehaus.

Shopify is not responsible for:

• Products sold by Nilehaus
• Customer service
• Shipping
• Returns
• Refunds
• Any dispute arising from purchases made through our store

SECTION 10 - PRIVACY POLICY

Your submission of personal information through the website is governed by our Privacy Policy.

By using our Services, you acknowledge that your data may be processed by Shopify and trusted service providers involved in payment processing, order fulfillment, website hosting, and customer support.

Please review our Privacy Policy for details about how your information is collected, used, and protected.

SECTION 11 - CUSTOMER REVIEWS AND FEEDBACK

If you submit reviews, comments, suggestions, photographs, testimonials, or other content, you grant Nilehaus a non-exclusive, worldwide, royalty-free right to use, display, publish, reproduce, and distribute such content for marketing and operational purposes.

You warrant that any content submitted:

• Belongs to you or you have permission to use it
• Does not infringe third-party rights
• Is not unlawful, abusive, defamatory, or misleading

We reserve the right to remove content at our discretion.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally information on our website may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions
• Pricing
• Availability
• Shipping estimates
• Promotions

We reserve the right to correct any errors and cancel or update orders affected by such inaccuracies.

SECTION 13 - PROHIBITED USES

You agree not to:

• Violate any applicable laws
• Engage in fraudulent activity
• Interfere with website security
• Distribute malware or harmful code
• Scrape or harvest website data
• Use automated bots without permission
• Infringe our intellectual property rights
• Transmit spam or deceptive communications

We reserve the right to restrict or terminate access for violations of these Terms.

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services at any time if:

• These Terms are violated
• Fraudulent activity is suspected
• Use of the website poses a risk to Nilehaus or other users

Termination does not affect obligations that arose prior to termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and products are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, Nilehaus makes no warranties, express or implied, including warranties of:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous availability
• Error-free operation

Your use of the Services is at your own risk.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nilehaus shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

• Use of the Services
• Website interruptions
• Product delays
• Shipping issues beyond our control
• Errors or omissions in website content

Where liability cannot be excluded under applicable law, our liability shall be limited to the amount paid for the product giving rise to the claim.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Nilehaus, its owners, employees, contractors, service providers, and affiliates from claims, losses, damages, expenses, or liabilities arising from:

• Your violation of these Terms
• Your misuse of the Services
• Your infringement of any third-party rights

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Nilehaus regarding the use of our Services.

SECTION 20 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Ireland.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

SECTION 21 - CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon posting to our website unless otherwise required by applicable law.

Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 22 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Nilehaus
Website: https://nilehaus.com
Email: nilehaus.co@gmail.com